Q: Do I have to register to access podcast and videos?
A: Yes! Register with us so we can know you and serve you better 🙂
Q: I hear ads, can I skip them?
A: Unfortunately no. By listening to ads, you’re actually supporting us to provide you better content 🙂
Q: Can I report an ad?
A: Yes, by emailing 988webmaster@gmail.com.
Q: How do I advertise with 988?
A: Reach out to our Revenue Department at enquiry@988.com.my.
Q: How do I turn on/off video during live show?
A: On the top of your player screen, toggle between video and audio for your preference.
Q: Where can I find the rewards that I’ve saved?
A: You will find the list of your rewards in the ‘Me’ section.
Q: There is no sound while playing
A: Please ensure that you have a stable line while listening. There maybe interruption if you’re in a tunnel, basement or forest. If issue persist, please email to 988webmaster@gmail.com and we will work on it.
Q: How to I redeem a reward?
A: Depending on the particular reward, you may redeem it instores or online. All information are writing in the reward sections.
Q: How do I find the last played songs?
A: Slide the mini player up and you will see the last 10 songs.
Q: How do I listen to a program that was on yesterday/last week?
A: Scroll to our ‘Daily Schedule’ section on the main page and you will find all of our past 7 days program. After 7 days, contents will be replaced with new contents.
Q: How do I call in as a caller?
Q: Why are the Daily Schedule, Podcast and Video content not available on your website?
A: All content are only available on our app but stay tune as we will bring the same experience on desktop in 2020!
Q: Can I listen to the radio without signing in?
A: Yes you may but you will miss out on our other features such as podcast, videos and rewards.
Q: Can I download the podcast?
A: No.
Q: Will my bookmarked podcast/article/video be remove?
A: Your bookmarked items will stay for as long as you wish with a maximum of 50 items.
Q: How do I remove bookmarked items?
A: By going to ‘Me’ sections and onto the ‘Bookmark’ tab, slide to left on the item you wish to remove.